Calderdale Forum 50 Plus in association with Yorkshire Water want to inform you of a new project, Priority Service Plus which can benefit older people and the most vulnerable in Calderdale.
Calderdale Forum 50 Plus has received grant funding from Yorkshire Water to help raise awareness of their priority services for the elderly and the vulnerable.
These priority services help customers who may be significantly impacted if they can’t access water for a short period of time, or people who would benefit from communication tailored to their specific needs.
For example customers who have sight problems, are hard of hearing, have home dialysis, use a wheelchair, have mobility concerns, or are concerned about unwanted callers, or would just like someone else to manage their account.
It also means that in the event of planned work, or an emergency repair, they can make sure the most vulnerable people get the assistance they need as soon as possible.
The Priority Services Register is free to sign up and open to anyone over the age of 65 or with a specific disability or in vulnerable circumstances. Evidence of eligibility is not required on the sign-up form. Please think about friend and relatives who may benefit.
Customers can sign up online at https://www.yorkshirewater.com/bill-account/priority-services-register/ or by calling 0800 138 78 78
The benefits and more details can be found on the Calderdale Forum 50 website at: